Customer Support

How Can We Help You?

We're here to make sure your experience with Comfy Pyjama Cove is as cosy as our products. If you have a question or need assistance, please reach out using the details below.

Contact Us

Email us at: comfypyjamacove@hotmail.com

We aim to respond to all enquiries within 1–2 business days.

Orders & Shipping

Once your order is placed, you'll receive a confirmation email with your order details. Shipping times vary depending on your location. Please allow 3–7 business days for delivery within Australia.

Returns & Exchanges

We want you to love what you ordered. If you have an issue with your order, please contact us within 14 days of receiving your item. Please note that we do not accept returns for change of mind. Size exchanges are considered on a case-by-case basis.

Frequently Asked Questions

How do I track my order?
Once your order has been dispatched, you'll receive a tracking number via email.

Can I change or cancel my order?
Please contact us as soon as possible if you need to make changes. We'll do our best to accommodate your request before your order is dispatched.

What if my item arrives damaged?
We're so sorry if this happens! Please email us with a photo of the item and your order number and we'll make it right.